TEB Vidéo & Sécurité has its own technician’s network located in France and worldwide. We have a global reach and a local touch to repair or to maintain your security systems.
92% of our customers say that they are satisfied of the hotline handling
82% of our customers say that they are satisfied of the after-sales service
(Sources: customer satisfying survey realized in 2017/2018 based on 288 active customers.)
What are the benefits of a maintenance and after-sales service?
TEB Vidéo & Sécurité supports professionals during their security project and even after the installation. With a full range of services, we provide effective results with custom-tailored system integration solutions. Our solutions help businesses to increase security effectiveness and to reduce risk.
To maintain a high security efficiency, we provide maintenance and after-sales service. Our expertise covers hardware and software installations to maintain a perfect operational level.
Thanks to our wide technicians’ network, we have a dedicated team for repair emergencies, after sales service and maintenance.
To make it easy for you, we include a remote service in all our maintenance options! We have real time notifications in case of any issue like low battery, network or device failure, etc.
How does the maintenance and after-sales service operate?
All our installations are guaranteed 2 years (parts and labor) right after the construction is over. Then, our maintenance options take over to maintain your security system, extend its lifespan and ensure your investment.
We have 3 maintenance options to meet your expectations and to ensure your security system reliability. Because we live in a connected world, we include the remote service in all our offers to ease your security installation’s administration.